Location:        Medford, OR

Post Date:      January 20, 2021

Join Our Team!

Comprehensive Benefits Package:

• Competitive Pay with Quarterly Bonus Potential
• Paid Time Off, Paid Holidays, Sick pay
• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

This position is Monday through Friday, day shift, 8 hours per day at the Biddle Branch. 

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

Performs excellent internal and external customer service by providing a broad variety of support to loan officers, loan assistants, and loan operations to allow for increased production. 

Duties and Responsibilities:

• Provide friendly, courteous, and professional communication support, including responding to incoming telephone calls, electronic mail, and voice mail for both internal and external customers.
• Use active listening skills to determine staff’s needs. Service existing accounts, answer questions, and solve problems for loan officers, loan assistant and loan operations department as requested.
• Extensive use of the bank’s central digital filing system (Square 9) to include, but not be limited to scanning, labeling, and performing a check back of all items to ensure accuracy.
• Prepare scanned files after loans are booked by organizing loan documents under appropriate tabs and completing a thorough review to ensure digital records are complete.
• Process insurance mail, pull reports regarding the status of insurance, and work with insurance agents and bank clients to get proof of coverage, and other associated support.
• Maintain and follow-on tickler system for insurance, title policies, recorded trust deeds, motor vehicle titles, UCC filings, and financial ticklers.
• Produce and mail/email financial request letters to borrowers.
• Photocopy &/or scan documents as requested.
• Order supplies.
• Assist with monthly loan operations certifications.
• Assist with releasing collateral and closing out loan file after loan pays off.
• Perform basic customer service activities such as copies of statements, funds transfers, change of address requests, payoff quotes, etc.
• Support other daily tasks for loan operations and loan assistants as needed.
  

Skills and abilities required:

• Able to work within and foster a team environment, while effectively managing own workload.
• Strong verbal and written communication skills.
• Maintain accuracy, neatness, and thoroughness in performance of assigned duties to minimize errors.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Ability to manage multiple priorities and achieve results according to department priority.
• Maintain a satisfactory level of attendance as defined in the company attendance policy.
• Project a professional image.

Education, training, and experience:

• High School diploma or equivalent required.
• Excellent knowledge of office equipment essential to job performance: ten-key calculator, personal computer.
• Strong knowledge of computer programs: Word, Outlook, and Internet usage.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:        Steelhead Finance - Medford, OR

Post Date:      January 14, 2021

Join Our Team!

Comprehensive Benefits Package:

• Competitive Pay with Quarterly Bonus Potential
• Paid Time Off, Paid Holidays, Sick pay
• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

This position is Monday through Friday, day shift, 8 hours per day at Steelhead Finance. 

**Click here for the Steelhead Finance website. 

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

Provides support to Steelhead Finance with the purchase, approval, and maintenance of client invoices. Responsible for entering client invoices via automated software in accordance with established legal regulations and company policies and procedures.  Ensures correct combinations of documents are prepared and/or received for each transaction.  Performs diverse duties in support of, and in conjunction with, the Steelhead team, including but not limited to accurately approving client invoices for purchase in computer systems.  Provides excellent customer service and administrative support for Steelhead Finance.

Duties and Responsibilities:

• Provide friendly, courteous, and professional communication support, including responding to incoming telephone calls, electronic mail, and voice mail for both internal and external customers.
• Review all new invoices for accuracy and completeness prior to approving and ensure correct documentation for each transaction.
• Obtain all necessary documentation for each invoice.
• Follow the invoice until accuracy is confirmed, updating changes, as necessary.
• Set-up and maintain fees and deductions in accordance with company policy and procedures and established guidelines.
• Understand and adhere to the compliance of all federal and state laws and regulations and company policies, procedures, and standards in area of responsibility.
• Maintain accuracy, neatness, and thoroughness in performance of assigned duties to minimize errors.
• Complete all required internet compliance training within established timeframes.
• Set up and maintain ticklers.

Performance Standards:

• Process invoices at levels that fall within company norms. 
• Prioritize tasks and special assignments to meet deadlines on a daily basis.
• Minimal to no errors on invoice approval.
• Work with teammates ensuring clients will be funded in a timely manner.
• Answer telephone by 3rd ring.
• Respond promptly to walk-in customers and incoming telephone calls by assisting or referring them to appropriate personnel/departments.
• Maintain a satisfactory level of attendance and tardiness as defined in the company attendance policy.

Skills and abilities required:

• Must be able to work within and foster a team environment, while effectively managing own workload.
• Excellent oral, written and telephone communication skills.
• Problem-solving skills and ability to tactfully resolve difficult customer situations.
• Strong proven interpersonal skills in order to provide superior quality service to teammates and customers.  Supporting the company’s commitment to fun, professional, service-oriented working/business environment.
• Ability to manage multiple priorities and achieve results according to department priority.

Education, training, and experience:

• Successful completion of a high school diploma or GED.
• Excellent knowledge of office equipment essential to job performance: ten-key calculator, personal computer.
• Strong knowledge of computer programs: Word, Outlook, and Internet usage.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:      Medford, OR

Post Date:    December 17, 2020

Join Our Team!

Comprehensive Benefits Package:

• Competitive Pay with Quarterly Bonus Potential
• Paid Time Off, Paid Holidays, Sick pay
• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

The Mortgage Support position performs a variety of duties that assure the efficient processing, underwriting, closing, sale, and follow-up of residential mortgage loans.  Minimize the customer’s application to closing time by efficiently acquiring all required information and documents to process the mortgage loan as quickly as possible.  This position requires superior, professional customer service consistently be delivered to internal mortgage lending and banking staff and outside customers including insurance companies, title companies and investors.

Duties and Responsibilities:

• Insures Real Estate Mortgages are closed in compliance with Federal Law, State Law, People’s Bank Policy, Investor Guidelines and TRID.
• Provides excellent internal and external communication and customer service, representing the Bank and the Mortgage Department in a courteous, friendly, and professional manner.
• Responsible for substantiating and verifying the integrity of loan documentation including income and financial documentation, credit reports, appraisals, tax returns, title documents, sales, contracts, flood certifications, etc.
• Ships an accurate and complete file to include clearing any suspense items to prepare the file for purchase.
• Prepares loan docs, compliance docs (CD, revised LE, closing estimates) and wires funds to escrow.
• Inputs data accurately and according to agency/investor requirements to ensure file gets purchased.
• Reviews closing/funding conditions and ensures documents clear conditions prior to funding a loan.
• Supports processor with processing needs, including order outs, appraisal orders, condition gathering and verification.
• Supports the department’s quality standards regarding HMDA and compliance data entry and review.
• Provides support to other departments as required.
• Attends all meetings as required.
• Perform other duties as assigned

Position Qualifications:

• Minimum 2 years Mortgage Loan Processing experience preferred.
• Experience processing/funding Conventional, FHA, VA, USDA, ODVA and Jumbo loans.
• Accounting and clerical background is desired.
• Knowledge of computer processes including word processing software and Encompass software experience preferred.
• Develop and maintain knowledge of operating systems and stand-alone programs.
• High School diploma.
• Good oral, written and telephone communication skills.
• Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established timeframes.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:      Medford, OR

Post Date:    December 17, 2020

Join Our Team!

Comprehensive Benefits Package:

• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

The Mortgage Loan Officer’s principal duties and responsibilities shall be the marketing and origination of loans that meet the underwriting criteria for People’s Bank of Commerce’s consumer residential real estate loans.

Duties and Responsibilities:

• Use best efforts to promote the products and services of People’s Bank of Commerce.
• Make all loan applications on such terms and in such a manner as required by People’s Bank of Commerce and pursuant to all applicable federal, state, and local statutes, ordinances, rules and regulations which include, but are not limited to the Equal Credit Opportunity Act, the Fair Housing Act, the Fair Credit Reporting Act, the Truth in Lending Act, the Real Estate Settlement Procedures Act and the Privacy Act.
• Treat all consumers fairly regardless of race, color, gender, marital status, familial status, immigration status, sexual orientation, religion, disability, or national origin.
• Promote and provide loan products in a non-discriminatory manner and offer loan options commensurate with borrower qualification. Clearly and completely explain all such loan options, including the current rates, fees, and the benefits of each option.
• Immediately forward all completed loan applications to Processing.
• Keep accurate records and files as required by the Bank.
• Respect People’s Bank of Commerce’s ownership of all equipment, supplies, books, records, and proprietary information. It is understood that customer lists developed while at People’s Bank of Commerce remain the property of the Bank even after termination of employment.
• Adhere to the state and federal “Do Not Call” lists when marketing new customers and cold calling prospective customers.
• Always maintain confidentiality of all customer and bank information. Officers will be granted authorization to access specific software, programs, files, and documents only on a need-to-know basis to complete job duties.
• Attend all meetings as required.
• Perform other duties as assigned.

Position Qualifications:

• Experience originating Conventional, FHA, VA, USDA, ODVA and Jumbo loans.
• High School diploma.
• Good oral, written and telephone communication skills.
• Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established timeframes.
• Maintain a valid NMLS number.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:        Steelhead Finance - Medford, OR

Post Date:      December 8, 2020

Join Our Team!

Comprehensive Benefits Package:

• Competitive Pay with Quarterly Bonus Potential
• Paid Time Off, Paid Holidays, Sick pay
• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

This position is Monday through Friday, day shift, 8 hours per day at Steelhead Finance. 

**Click here for the Steelhead Finance website. 

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

This position assists the Relationship Managers in managing portfolio risks.  Performs diverse duties in support of, and in conjunction with, the Steelhead team, including but not limited to accurately problem solving customer invoice issues and collection on invoices in a designate portfolio, while communicating concerns to management and Relationship Managers in a timely manner.  Provides excellent customer service and administrative support for Steelhead Finance.

Duties and Responsibilities:

• Manage portfolio risks, resolving issues in a timely manner.
• Use provided tools to oversee items needing follow up, while abiding by the direction of the Relationship Manager.
• Identify and focus on highest risk portfolios, while managing the status of their portfolio.
• Ensure the Relationship Manager is immediately informed on all portfolio weaknesses, concerns and issues.
• Provide friendly, courteous and professional communication support, including responding to incoming telephone calls, electronic mail and voice mail for both internal and external customers.
• Act as a liaison between customers and Relationship Managers.
• Complete daily billing tasks.
• Verify invoices prior to and after client funding.
• Input information into electronic system to track progress on a portfolio.
• Assist with client concerns and issues with invoices and generate solutions.
• Request and obtain needed documents from clients.
• Complete required internet and compliance training within established time frames.
• Maintain accuracy, neatness and thoroughness in performance of assigned duties to minimize errors.
• Complete collection process for invoices at levels that fall within company norms.
• Work with Relationship Manager ensuring portfolio is managed and invoices are paid in a timely manner.

Skills and Abilities required:

• Must be able to work within and foster a team environment, while effectively managing own workload.
• Excellent oral, written and telephone communication skills.
• Problem-solving skills and ability to tactfully resolve difficult customer situations.
• Strong proven interpersonal skills in order to provide superior quality service to teammates and customers.
• Supporting the company’s commitment to fun, professional, service-oriented working/business environment.
• Ability to manage multiple priorities and achieve results according to department priority.

Education, training, and experience:

• Successful completion of a high school diploma or GED.
• Excellent knowledge of office equipment essential to job performance: ten-key calculator and personal computer.
• Strong knowledge of computer programs: Word, Outlook and Internet usage.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 618.3328. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V