People's Bank Careers

At People's Bank, we strive to provide A Better Banking Experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to the bank's success. People's Bank offers a competitive benefits package including salary commensurate with experience, 401k, Employee Stock Ownership Plan (ESOP), as well as health, dental, vision and life insurance coverage.

If you want to be empowered to excel in your work; if you are looking for career and growth opportunities; if you enjoy building relationships with your customers; and if you're seeking a family-oriented, fun team of people, People's Bank may be just the employer for you!

Contact from interested candidates only, please. No contact from recruiter, agencies or consultants. People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Forward resume to hr@peoplesbank.bank

Current Career Opportunities:

Accordion 1

Underwriter - Steelhead Finance

Non-Exempt - Full Time (40 hours a week)

Location: Medford, Oregon

Post Date: September 16, 2020

Summary:

The Underwriter performs a variety of duties to ensure the efficient processing, underwriting, closing, and onboarding of Steelhead Finance business clients. Underwriters work closely with the Business Development Consultants to maximize client acquisition. This position requires excellent customer service skills, accuracy in product output, and the ability to adjust to changing priorities.

Duties and Responsibilities:

Ensure prospective clients are underwritten in compliance with company policy and applicable laws and regulations.
Obtain necessary reporting and documentation to perform a thorough review and analysis of applicants.
Identify high risk and out of compliance scenarios, effectively communicate areas of concern to the department supervisor, and clearly document those issues and outcomes.
Create and evaluate client documents for accuracy and completeness.
Maintain accurate records and status tracking.
Provide courteous and professional communication, both internally and externally.
Maintain neatness and thoroughness in performance of assigned duties.
Attend department and staff meetings as requested.
Provides support to other departments as required.
Perform other duties as assigned

Position Qualifications:

High School diploma.
Ability to manage multiple priorities and achieve results according to department priority.
Strong analysis, organizational, and time management skills.
Work within and foster a team environment, while effectively managing own workload.
Excellent oral, written and telephone communication skills.

Contact from interested candidates only, please. No contact from recruiter, agencies or consultants. Forward resumes to hr@peoplesbank.bank. People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Mortgage Loan Support I or II

Non-Exempt - Full Time (40 hours a week)

Location: Barnett Branch, Medford OR

Post Date: September 14, 2020

Summary:

The Mortgage Loan Processor performs the variety of duties that assure the efficient processing, underwriting, closing, sale, and follow-up of residential mortgage loans. Mortgage Loan Processors minimize the customer’s application to closing time by efficiently acquiring all required information and documents to process the mortgage loan as quickly as possible. This position requires that superior, professional customer service consistently be delivered to internal real estate lending and banking staff and outside customers including insurance companies, title companies and investors.

Duties and Responsibilities:

Insures Real Estate Mortgages are closed in compliance with Federal Law, State Law, People’s Bank Policy, and Investor Guidelines.
Provides excellent internal and external communication and customer service, representing the Bank in a courteous, friendly, and professional manner.
Responsible for processing loans from set-up to closing. Substantiate and verify the integrity of loan documentation including income and financial documentation, credit reports, appraisals, tax returns, title documents, sales, contracts, flood certifications, etc.
Inputs and submits loans accurately and according to agency/investor requirements.
Submit loan application files to underwriting for approval. Creates and mails approval or denial letters to applicants.
Maintains accurate loan records including (but not limited to), status tracking and updates paying appraisal bills, balancing general ledger accounts.
Supports the department’s quality standards regarding HMDA and compliance data entry and review.
Provides support to other departments as required.
Performs specific special tasks, projects and other duties as assigned.

Position Qualifications:

High School diploma.
2 years Real Estate Loan Processing experience preferred but not required.
Experience processing Conventional, FHA, VA, USDA, Bond Program and Reverse Mortgage loans.
Accounting and Clerical background is desired.
Knowledge of computer processes including word processing software and spread sheets (i.e. Word, Excel).
Develop and maintain knowledge of operating systems and stand-alone programs.
Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established time frames.

Accordion 7

Mortgage Loan Processor

Non-Exempt - Full Time (40 hours a week)

Location: Barnett Branch, Medford OR

Post Date: September 14, 2020

Summary:

The Mortgage Support position performs a variety of duties that assure the efficient processing, underwriting, closing, sale, and follow-up of residential mortgage loans. Minimize the customer’s application to closing time by efficiently acquiring all required information and documents to process the mortgage loan as quickly as possible. This position requires superior, professional customer service consistently be delivered to internal mortgage lending and banking staff and outside customers including insurance companies, title companies and investors.

Duties and Responsibilities:

Insures Real Estate Mortgages are closed in compliance with Federal Law, State Law, People’s Bank Policy, Investor Guidelines and TRID.
Provides excellent internal and external communication and customer service, representing the Bank and the Mortgage Department in a courteous, friendly and professional manner.
Responsible for substantiating and verifying the integrity of loan documentation including income and financial documentation, credit reports, appraisals, tax returns, title documents, sales, contracts, flood certifications, etc.
Ships an accurate and complete file to include clearing any suspense items to prepare the file for purchase.
Prepares loan docs, compliance docs (CD , revised LE, closing estimates) and wires funds to escrow
Inputs data accurately and according to agency/investor requirements to ensure file gets purchased.
Reviews closing/funding conditions and ensures documents clear conditions prior to funding a loan.
Supports processor with processing needs, including order outs, appraisal orders, condition gathering and verification.
Supports the department’s quality standards regarding HMDA and compliance data entry and review.
Provides support to other departments as required.
Attends all meetings as required.
Perform other duties as assigned

Position Qualifications:

Minimum 2 years Mortgage Loan Processing experience preferred.
Experience processing/funding Conventional, FHA, VA, USDA, ODVA and Jumbo loans.
Accounting and Clerical background is desired.
Knowledge of computer processes including word processing software and Encompass software experience preferred.
Develop and maintain knowledge of operating systems and stand-alone programs.
High School diploma.
Good oral, written and telephone communication skills.
Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established time frames.

Accordion 8

Human Resources Office Assistant

Non-Exempt - Full Time (40 hours a week)

Location: Medford, OR

Post Date: September 8, 2020

Summary:

The Human Resources Assistant will assist the Human Resources Manager with administrative tasks and services to support effective and efficient operations of the organization’s human resources department. Responsible for assisting in the development and implementation of programs that increase employee retention, safety, efficiency, and training.

Duties and Responsibilities:

Maintains the integrity and confidentiality of human resource files and records.
Maintains accurate and up-to-date human resource files, records, and documentation.
Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to HR Manager.
Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
Provides clerical support to the HR department.
Assists with payroll functions including processing, answering employee questions, and fixing processing errors.
Assists with the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status to health, dental, life, disability, and other insurance carriers or insurance brokers; assists with reconciliation of invoices.
Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
Conducts or assists with new hire orientation.
Plans and supports company-wide information meetings such as open enrollment, new hire orientation, and meetings to announce or discuss changes in retirement or benefit plans.
Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
Conducts or assists with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, monthly certifications, and other compliance reviews

Position Qualifications:

High School diploma or equivalent; Associates degree in related field preferred.
Three years of office experience preferred, with at least one year in human resources highly preferred.
Able to work within and foster a team environment, while effectively managing own workload.
Strong verbal and written communication skills.
Strong interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Strong organizational skills and attention to detail.
Proficient with Microsoft Office Suite or related software.
Proficient with the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
Ability to manage multiple priorities and achieve results according to department priority

Accordion 9

Customer Service Representative I or II

Non-Exempt - Part Time (30 hours a week)

Location: Biddle Branch, Medford, OR

Post Date: August 13, 2020

Summary:

Perform a variety of customer service activities for new and existing customers. Provides exceptional customer service and support to expand and retain customer relationships, and promotes all bank products by cross selling financial services to customers. Contributes to the efficient and effective operations of the Branch while upholding the bank’s core values, core competencies and service standards.

Duties and Responsibilities:

Customer Service Representative I

Provide friendly, courteous and professional communication support, including responding to incoming telephone calls, electronic mail and voice mail.
Handles all monetary transactions for customers (i.e. deposits, withdrawals, loan payments, check cashing, misc.).
Sell and redeem government bonds, wire transfers, process night drop and mail, plus balance automatic teller machine (ATM) as assigned.
Meet Company “Teller Balancing Requirements” to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
Exercise independent judgment while working with established check cashing guidelines.
Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
Adhere to the Bank’s CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility.
Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community.
Consistently make productive use of your time, ask for additional assignments or assist others.
Performs other duties as assigned.

Customer Service Representative II

All duties listed above.
May be assigned as branch trainer or mentor for new tellers.
Complete all cash vault duties (incoming and outgoing cash shipments, supply tellers with cash, etc.)
Perform New Account duties as necessary (including opening new accounts, customer changes, etc.).

Position Qualifications:

Minimum of 1-year experience of cash handling with a good balancing record (previous bank experience preferred). Minimum of 2 years’ experience of cash handling with a good balancing record for CSR II position.
Demonstrated interest in selling and/or sales experience.
Excellent communication (written and oral) and organizational skills.
Excellent interpersonal skills and ability to develop rapport with people.
Problem-solving skills and ability to tactfully handle difficult customer situations.
Computer knowledge of Microsoft Word and familiarity with Excel plus, typewriter and ten-key calculator.
Ability to be a team player and work in a team environment.

Accordion 10

Customer Service Representative I or II

Non-Exempt - Part Time (30 hours a week)

Location: Grants Pass, OR

Post Date: July 15, 2020

Summary:

Duties and Responsibilities:

Customer Service Representative I

Provide friendly, courteous and professional communication support, including responding to incoming telephone calls, electronic mail and voice mail.
Handles all monetary transactions for customers (i.e. deposits, withdrawals, loan payments, check cashing, misc.).
Sell and redeem government bonds, wire transfers, process night drop and mail, plus balance automatic teller machine (ATM) as assigned.
Meet Company “Teller Balancing Requirements” to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
Exercise independent judgment while working with established check cashing guidelines.
Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
Adhere to the Bank’s CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility.
Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community.
Consistently make productive use of your time, ask for additional assignments or assist others.
Performs other duties as assigned.

Customer Service Representative II

All duties listed above.
May be assigned as branch trainer or mentor for new tellers.
Complete all cash vault duties (incoming and outgoing cash shipments, supply tellers with cash, etc.)
Perform New Account duties as necessary (including opening new accounts, customer changes, etc.).

Position Qualifications:

Minimum of 1-year experience of cash handling with a good balancing record (previous bank experience preferred). Minimum of 2 years’ experience of cash handling with a good balancing record for CSR II position.
Demonstrated interest in selling and/or sales experience.
Excellent communication (written and oral) and organizational skills.
Excellent interpersonal skills and ability to develop rapport with people.
Problem-solving skills and ability to tactfully handle difficult customer situations.
Computer knowledge of Microsoft Word and familiarity with Excel plus, typewriter and ten-key calculator.
Ability to be a team player and work in a team environment.

Accordion 11

Mortgage Loan Officer, Exempt – Commissioned

Location: Barnett Branch, Medford, OR

Post Date: January 30, 2020

Summary:

The Loan Officer’s principal duties and responsibilities shall be the marketing and origination of loans that meet the underwriting criteria for People’s Bank of Commerce’s consumer residential real estate loans.

Duties and Responsibilities:

Use best efforts to promote the products and services of People’s Bank of Commerce.
Make all loan applications on such terms and in such a manner as required by People’s Bank of Commerce and pursuant to all applicable federal, state, and local statutes, ordinances, rules and regulations which include, but are not limited to: the Equal Credit Opportunity Act, the Fair Housing Act, the Fair Credit Reporting Act, the Truth in Lending Act, the Real Estate Settlement Procedures Act and the Privacy Act.
Treat all consumers fairly regardless of race, color, gender, marital status, familial status, immigration status, sexual orientation, religion, disability or national origin.
Promote and provide loan products in a non-discriminatory manner, and offer loan options commensurate with borrower qualification. Clearly and completely explain all such loan options, including the current rates, fees and the benefits of each option.
Immediately forward all completed loan applications to Processing.
Keep accurate records and files as required by the Bank.
Respect People’s Bank of Commerce’s ownership of all equipment, supplies, books, records, and proprietary information. It is understood that customer lists developed while at People’s Bank of Commerce remain the property of the Bank even after termination of employment.
Adhere to the state and federal “Do Not Call” lists when marketing new customers and cold calling prospective customers.
Maintain confidentiality of all customer and Bank information at all times. Officers will be granted authorization to access specific software, programs, files and documents only on a need to know basis to complete job duties.
Attend all meetings as required.
Perform other duties as assigned

Position Qualifications:

Experience originating Conventional, FHA, VA, USDA, ODVA and Jumbo loans.
High School diploma.
Good oral, written and telephone communication skills.
Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established time frames.
Maintain a valid NMLS number.