Three positions available 

Location:            Willamette Community Bank - Albany, OR

Post Date:          July 20, 2021

Salary Range:    $14 to $21 Hourly (Salary will be based on experience)

Join Our Team!

Comprehensive Benefits Package:

• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank’s core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers.

DUTIES AND RESPONSIBILITIES

Customer Service Representative (CSR) I, II, III

• Promptly greets customers in person or by telephone in a friendly and professional manner.
• Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence).
• Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period.
• Sell cashier’s checks, money orders, traveler’s checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail.
• Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
• Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages.
• Ability to exercise independent judgment while working with established check cashing guidelines.
• Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
• Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility.
• Adhere to the Bank’s CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner.
• Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community.
• Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others.
• Develops a rapport with customer while completing their transactions or assisting their needs.
• Actively participates in making customer referrals to new accounts and loans.
• Consistently arrive to work and return from breaks at scheduled time.
• Attend meetings as requested.
• Perform special projects or other duties as assigned.

CSR II (in addition to the above)

• Perform customer and account maintenance as assigned.

CSR III (in addition to the above)

• Perform Personal Banker duties when necessary, including opening new accounts, customer, and account maintenance, etc.

SKILLS AND ABILITIES REQUIRED: 

CSR I, II, III

• Familiarity with Deposit Products and Bank services.
• Satisfactory communication (written and oral) and organizational skills.
• Satisfactory interpersonal skills and ability to develop rapport with people.
• Ability to work within and foster a team environment.
• Ability to look and project a professional image.

CSR II (in addition to the above)

• A thorough understanding of Deposit and Loan Products and Bank services.

CSR III (in addition to the above)

• Demonstrates a high level of accuracy and attention to detail.
• Ability to manage multiple priorities and achieve results according to branch priority.

EDUCATION, TRAINING, AND EXPERIENCE:

CSR I, II, III:

• Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch.
  
• Successful completion of a high school diploma or GED.

CSR I

• Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred).

CSR II

• Minimum of 2 years’ experience with cash handling with a good balancing record (previous bank experience preferred).

CSR III

• Minimum of 3 years’ experience with cash handling with a good balancing record (previous bank experience required).

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

This position is Monday through Friday, day shift, 8 hours per day at Steelhead Finance.

**Click here for the Steelhead Finance website. 

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Summary:

Provides support to Steelhead Finance by building positive client relationships that contribute to client retention while managing monetary risk. Responsible for making sure all client accounts comply with Steelhead standards, prior to approving client funding. Ensures clients are made aware of concerns and possible issues on their account while keeping a professional attitude. Performs diverse duties in support of, and in conjunction with, the Steelhead team, including but not limited to accurately approving clients funding, building relationships with clients, and helping lead the operations staff.  Provides excellent customer service and administrative support for Steelhead Finance.

Duties and Responsibilities:

• Develop positive and respectful relationships with each client.
• Understand and assess the strengths and weaknesses of assigned portfolios.
• Identify, manage, and resolve portfolio issues.
• Ensure all client funding considerations are fully analyzed and all approval considerations are within company guidelines. 
• Ensure all client issues and/or concerns are communicated to the VP of Operations in a timely manner.
• Work with teammates to ensure deadlines are met.  
• Provide friendly, courteous, and professional communication support, including responding to incoming telephone calls, electronic mail and voice mail for both internal and external customers.
• Promote departmental and interdepartmental teamwork.
• Understand and adhere to the compliance of all federal and state laws and regulations and company policies, procedures, and standards in area of responsibility.
• Maintain accuracy, neatness, and thoroughness in performance of assigned duties to minimize errors.
• Complete all required internet compliance training within established timeframes.
• Attend department and staff meetings as requested.
• Maintain a satisfactory level of attendance and tardiness as defined in the company attendance policy.
• Other duties as assigned.

Skills and Abilities required:

• Problem-solving skills and ability to tactfully resolve difficult customer and client situations using policy, procedure, and past experience.
• Ability to prioritize and manage multiple priorities/tasks and achieve results according to department priority.
• Ability to assess portfolios, identify areas of weakness and/or non-compliance, resolve the issue, and/or timely communicate the issue to a supervisor.
• Must be able to work within and foster a team environment, while effectively managing your own workload.
• Excellent oral, written and telephone communication skills.
• Strong proven interpersonal skills to provide superior quality service to teammates and customers.  Supporting the company’s values and commitment to fun, professional, service-oriented working/business environment.
• Ability to perform a wide variety of job-related tasks and is willing to assume new and challenging assignments. 

Education, training, and experience:

• Successful completion of a high school diploma or GED.
• Excellent knowledge of office equipment essential to job performance: ten-key calculator, personal computer.
• Strong knowledge of computer programs: Word, Outlook, and Internet usage.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:             Steelhead Finance - Medford, Oregon

Post Date:           July 20, 2021

Salary Range:     $14 - $20 Hourly (Salary will be based on experience)

Join Our Team!

We strive to provide A Better Banking Experience to our customers and a better career experience for our employees.  We recognize that our employees are the messenger of our vision and values and are key to the bank's success.  People's Bank offers a competitive benefits package including salary commensurate with experience.  If you want to be empowered to excel in your work; if you are looking for career and growth opportunities; if you enjoy building relationships with your customers; and if you're seeking a family-oriented, fun team of people, People's Bank may be just the employer for you!

Comprehensive Benefits Package:

• Competitive Pay with Quarterly Bonus Potential
• Paid Time Off, Paid Holidays, Sick pay
• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

This position is Monday through Friday, day shift, 8 hours per day at Steelhead Finance. 

**Click here for the Steelhead Finance website. 

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

This position assists the Relationship Managers in managing portfolio risks.  Performs diverse duties in support of, and in conjunction with, the Steelhead team, including but not limited to accurately problem-solving customer invoice issues and collection on invoices in a designate portfolio, while communicating concerns to management and Relationship Managers in a timely manner.  Provides excellent customer service and administrative support for Steelhead Finance.

Duties and Responsibilities:

• Manage portfolio risks, resolving issues in a timely manner.
• Use provided tools to oversee items needing follow up, while abiding by the direction of the Relationship Manager.
• Identify and focus on highest risk portfolios, while managing the status of their portfolio.
• Ensure the Relationship Manager is immediately informed on all portfolio weaknesses, concerns and issues.
• Provide friendly, courteous, and professional communication support, including responding to incoming telephone calls, electronic mail and voice mail for both internal and external customers.
• Act as a liaison between customers and Relationship Managers.
• Complete daily billing tasks.
• Verify invoices prior to and after client funding.
• Input information into electronic system to track progress on a portfolio.
• Assist with client concerns and issues with invoices and generate solutions.
• Request and obtain needed documents from clients.
• Complete required internet and compliance training within established time frames.
• Maintain accuracy, neatness, and thoroughness in performance of assigned duties to minimize errors.
• Complete collection process for invoices at levels that fall within company norms.
• Work with Relationship Manager ensuring portfolio is managed and invoices are paid in a timely manner.

Skills and Abilities required:

• Must be able to work within and foster a team environment, while effectively managing own workload.
• Excellent oral, written and telephone communication skills.
• Problem-solving skills and ability to tactfully resolve difficult customer situations.
• Strong proven interpersonal skills in order to provide superior quality service to teammates and customers.
• Supporting the company’s commitment to fun, professional, service-oriented working/business environment.
• Ability to manage multiple priorities and achieve results according to department priority.

Education, training, and experience:

• Successful completion of a high school diploma or GED.
• Excellent knowledge of office equipment essential to job performance: ten-key calculator and personal computer.
• Strong knowledge of computer programs: Word, Outlook and Internet usage.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 618.3328. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:                  Medford, Oregon

Post Date:                July 19, 2021

Join Our Team!

Comprehensive Benefits Package:

• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

The Mortgage Loan Officer’s principal duties and responsibilities shall be the marketing and origination of loans that meet the underwriting criteria for People’s Bank of Commerce’s consumer residential real estate loans.

Duties and Responsibilities:

• Use best efforts to promote the products and services of People’s Bank of Commerce.
• Make all loan applications on such terms and in such a manner as required by People’s Bank of Commerce and pursuant to all applicable federal, state, and local statutes, ordinances, rules and regulations which include, but are not limited to the Equal Credit Opportunity Act, the Fair Housing Act, the Fair Credit Reporting Act, the Truth in Lending Act, the Real Estate Settlement Procedures Act and the Privacy Act.
• Treat all consumers fairly regardless of race, color, gender, marital status, familial status, immigration status, sexual orientation, religion, disability, or national origin.
• Promote and provide loan products in a non-discriminatory manner and offer loan options commensurate with borrower qualification. Clearly and completely explain all such loan options, including the current rates, fees, and the benefits of each option.
• Immediately forward all completed loan applications to Processing.
• Keep accurate records and files as required by the Bank.
• Respect People’s Bank of Commerce’s ownership of all equipment, supplies, books, records, and proprietary information. It is understood that customer lists developed while at People’s Bank of Commerce remain the property of the Bank even after termination of employment.
• Adhere to the state and federal “Do Not Call” lists when marketing new customers and cold calling prospective customers.
• Always maintain confidentiality of all customer and bank information. Officers will be granted authorization to access specific software, programs, files, and documents only on a need-to-know basis to complete job duties.
• Attend all meetings as required.
• Perform other duties as assigned.

Position Qualifications:

• Experience originating Conventional, FHA, VA, USDA, ODVA and Jumbo loans.
• High School diploma.
• Good oral, written and telephone communication skills.
• Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established timeframes.
• Maintain a valid NMLS number.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:      Willamette Community Bank - Salem/Albany/Lebanon

Post Date:    July 19, 2021

Join Our Team!

Comprehensive Benefits Package:

• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

The Mortgage Loan Officer’s principal duties and responsibilities shall be the marketing and origination of loans that meet the underwriting criteria for People’s Bank of Commerce’s consumer residential real estate loans.

Duties and Responsibilities:

• Use best efforts to promote the products and services of People’s Bank of Commerce.
• Make all loan applications on such terms and in such a manner as required by People’s Bank of Commerce and pursuant to all applicable federal, state, and local statutes, ordinances, rules and regulations which include, but are not limited to the Equal Credit Opportunity Act, the Fair Housing Act, the Fair Credit Reporting Act, the Truth in Lending Act, the Real Estate Settlement Procedures Act and the Privacy Act.
• Treat all consumers fairly regardless of race, color, gender, marital status, familial status, immigration status, sexual orientation, religion, disability, or national origin.
• Promote and provide loan products in a non-discriminatory manner and offer loan options commensurate with borrower qualification. Clearly and completely explain all such loan options, including the current rates, fees, and the benefits of each option.
• Immediately forward all completed loan applications to Processing.
• Keep accurate records and files as required by the Bank.
• Respect People’s Bank of Commerce’s ownership of all equipment, supplies, books, records, and proprietary information. It is understood that customer lists developed while at People’s Bank of Commerce remain the property of the Bank even after termination of employment.
• Adhere to the state and federal “Do Not Call” lists when marketing new customers and cold calling prospective customers.
• Always maintain confidentiality of all customer and bank information. Officers will be granted authorization to access specific software, programs, files, and documents only on a need-to-know basis to complete job duties.
• Attend all meetings as required.
• Perform other duties as assigned.

Position Qualifications:

• Experience originating Conventional, FHA, VA, USDA, ODVA and Jumbo loans.
• High School diploma.
• Good oral, written and telephone communication skills.
• Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established timeframes.
• Maintain a valid NMLS number.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V

Location:      Klamath Falls, OR

Post Date:    July 19, 2021

Join Our Team!

Comprehensive Benefits Package:

• Health, Dental, Vision Insurance
• Health Reimbursement Account (HRA)
• Flexible Spending Account
• Life and AD&D insurance
• Short and Long-Term Disability
• 401K Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Personal Mortgage Loan Financing Discounts
• Tuition Reimbursement after one year of service
• Wellness Program
• Employee Assistance Program (EAP)

Must be able to pass a criminal history background check, credit check, and drug screen which includes testing for marijuana. 

Position Summary:

The Mortgage Loan Officer’s principal duties and responsibilities shall be the marketing and origination of loans that meet the underwriting criteria for People’s Bank of Commerce’s consumer residential real estate loans.

Duties and Responsibilities:

• Use best efforts to promote the products and services of People’s Bank of Commerce.
• Make all loan applications on such terms and in such a manner as required by People’s Bank of Commerce and pursuant to all applicable federal, state, and local statutes, ordinances, rules and regulations which include, but are not limited to the Equal Credit Opportunity Act, the Fair Housing Act, the Fair Credit Reporting Act, the Truth in Lending Act, the Real Estate Settlement Procedures Act and the Privacy Act.
• Treat all consumers fairly regardless of race, color, gender, marital status, familial status, immigration status, sexual orientation, religion, disability, or national origin.
• Promote and provide loan products in a non-discriminatory manner and offer loan options commensurate with borrower qualification. Clearly and completely explain all such loan options, including the current rates, fees, and the benefits of each option.
• Immediately forward all completed loan applications to Processing.
• Keep accurate records and files as required by the Bank.
• Respect People’s Bank of Commerce’s ownership of all equipment, supplies, books, records, and proprietary information. It is understood that customer lists developed while at People’s Bank of Commerce remain the property of the Bank even after termination of employment.
• Adhere to the state and federal “Do Not Call” lists when marketing new customers and cold calling prospective customers.
• Always maintain confidentiality of all customer and bank information. Officers will be granted authorization to access specific software, programs, files, and documents only on a need-to-know basis to complete job duties.
• Attend all meetings as required.
• Perform other duties as assigned.

Position Qualifications:

• Experience originating Conventional, FHA, VA, USDA, ODVA and Jumbo loans.
• High School diploma.
• Good oral, written and telephone communication skills.
• Ability to effectively work with team members and on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently, accurately and with established timeframes.
• Maintain a valid NMLS number.

How to apply:

Please send resume to hr@peoplesbank.bank.  Position is open until filled.  If you have any questions about the job posting, please contact the Human Resources department at (541) 494-4368. 

Those selected must be able to provide proof of legal right to work in this country.  Hiring will be subject to criminal history background check, credit check, drug screen and references.

Contact from interested candidates only, please.  No contact from recruiters, agencies, or consultants.

People’s Bank of Commerce is an Affirmative Action and Equal Opportunity Employer, M/F/D/V