Know the Warning Signs
The most common types of scams will target you through fake emails, text messages, voice calls, letters or even someone who shows up at your home unexpectedly. No matter which method the scammer uses, you may be:
- Instructed to not trust People’s Bank, or to respond to questions in untruthful ways
- Pressured to send money
- Threatened with law enforcement action
- Told to purchase gift cards and provide codes as a form of payment
- Asked to cash a check for a stranger or send money via wire transfer, money order or person to person (P2P)
- Asked to deposit a check that overpays for something you're selling, then send the difference elsewhere
If you authorize a transfer or send money to a scammer, most likely we won’t be able to help get your money back.
Be on Alert of Requests From Unexpected Calls or Text
Beware of scammers impersonating banks and fraud departments. By spoofing legitimate phone numbers to call or text you, the requests can be very convincing.
Scammers are using a technique that asks you to send funds to yourself or others using online or mobile banking.
Being observant is your first line of defense - here's how to help stay safe from scammers:
- Don't feel pressured to respond immediately, this is what scammers want you to do.
- Verify the source of any request for money or personal information - check the phone numbers on their official website; your card, a recent bill or statement; or by calling your bank at the number on the back of your card.
- People’s Bank will never request that you transfer money between accounts or to your own account especially when we detect fraud.
Criminals are always looking for new ways to obtain your personal and financial information by:
- Pretending to be your bank - Don’t transfer money or provide personal information to someone you don’t know via a call, text, email or pop-up. We will never ask you to do this.
- Asking you for remote access - Never grant device access or download apps at the request of unknown companies or individuals.
- Posing as a legitimate company - Scammers often pose as a legitimate business. Be sure to call to verify any email or other request for money using a number from a trusted source.
For more information about phishing scams and how to stop fraudsters in their tracks, visit www.BanksNeverAskThat.com.