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People's Bank of Commerce

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Online Banking Login

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Online Banking Login

Introducing Willamette Community Bank - a division of People's Bank. The journey to financial success begins here.

View the Conversion Guide

Welcome to your new website!     

Your best resource for all the updates to your account will be the Conversion Guide, which was mailed to you in August.  If you would like to view the electronic version, click here.   

First Time Login Steps

The morning of Monday, September 27th or after, follow the steps below. 

  1. You will login using your existing username as this will not change.
  2. Enter your existing Willamette Community Bank online banking login ID in the “Username” box.
  3. Enter your temporary password (your existing Willamette Community Bank login ID + the last four digits of your social security number or TIN).
  4. You will be prompted to review and accept the terms and conditions. Click “See the Terms and Conditions” to review; click “I Accept” to continue. 

Who can answer specific questions I have?
Our team members are standing by ready to assist you! Simply give us a call at 541-926-9000. Best of all, we don’t believe in automated call centers, so your call will be answered by a real person. We will be extending our hours for you to call in with your questions during the first week of conversion. During the week of September 27th, 2021, our customer service team members will be available by phone Monday through Friday between the hours of 7:00 a.m. PDT and 7:00 p.m. PDT, Saturday through Sunday between the hours of 10:00 a.m. PDT and 4:00 p.m. PDT.

Accordion 1
Online Banking

First Time Login Steps

The morning of Monday, September 27th or after, follow the steps below. 

  1. You will login using your existing username as this will not change.
  2. Enter your existing Willamette Community Bank online banking login ID in the “Username” box.
  3. Enter your temporary password (your existing Willamette Community Bank login ID + the last four digits of your social security number or TIN).
  4. You will be prompted to review and accept the terms and conditions. Click “See the Terms and Conditions” to review; click “I Accept” to continue.
Accordion 2
Mobile Banking

Beginning Monday, September 27th at 6:00 a.m. PDT, our mobile app will be available and ready for your use.

Existing Apple Device User:
Monday, September 27th at 6:00 a.m. PDT You will have to uninstall your current mobile banking app and then visit the Apple App Store and download the new “Willamette Community Bank” App, or use the link provided here: Download for Apple.

Existing Android Device User:
Monday, September 27th at 6:00 a.m. PDT You will have to uninstall your current mobile app and then visit the Google Play Store and download the new “Willamette Community Bank” App, or use the link provided here: Download for Android.

Login Instructions
Before you log in to Mobile Banking for the first time you must complete the first-time login process for eBanking which can be done either through the mobile app or online banking. Once you’ve established your new login credentials, simply use those to log in to the mobile app. You will also be prompted to complete access authentication steps to verify your identity.

If you choose to use the mobile app to establish your new login credentials, use these first time step-by-step instructions below:

  1. Open the NEW Mobile Banking App
    Use link for Apple: Download for Apple.  Use link for Android:  Download for Android.
  2. Enter Your Existing Username
    Begin by entering your existing Username.
  3. Enter Your Password
    Your password is your Username plus the last four of your SSN. Example: Username1234. Business Online Banking Accounts use your existing Username plus the last four of your Business TIN.
  4. Create a New Password
    Enter your New Password and confirm the password. Password Requirements: Minimum of 8 characters with an upper and lowercase letter, a number and a special character.
  5. Security Questions & Answers
    Select a question from each of the 3 drop down menus and set an answer for each. Answers must be a minimum of 4 characters.
  6. Email Verification
    Verify your current email address.
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Debit Cards - Important Information About Your Cards 
If you currently have a debit card with Willamette Community Bank you should have received your new debit card, which has the same functionality as your old card. You are now able to activate your new card by calling the number on the activation sticker. Once you call to activate, your card will be ready for use.

Your new debit card will be a red or gray card shown here:

 

When you activate your new card, you will be prompted to set up a PIN. This can be the same PIN as your current PIN.

Your new card will have a new number, so you will need to contact payees if you have any recurring payments tied to your Willamette Community Bank card.

The ability to control when your debit card is ON or OFF and the ability to set transaction alerts through Card Valet will no longer be available. These features will now be available through our new online banking platform.

Your new debit card limits are as follows:

Personal Daily Purchase Limit: $2,000
Personal Daily ATM Withdrawal: $1,000
Business Daily Purchase Limit: $4,000
Business Daily ATM Withdrawal: $2,000
If you have not received your new card, or have additional questions, please call 541-926-9000 or visit any one of our locations.
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Direct Deposit and Automatic Payments
If you currently have a direct deposit into your account or an automatic payment out of your account, this will continue. However, the routing number associated with these payments will change to 123206736. The bank will send notice of the routing number change to originators. If the originator makes the requested change, you will not need to do anything. However, if the originator does not make the change, you may need to personally contact them.
 
If you have payments established using a web-based bill payment program other than the bank’s, you will need to go into that program to change the routing number.
 
All direct deposits, incoming wire transfers, and payments must utilize the new routing number (123206736) by March 31st, 2022, to ensure uninterrupted processing.
Accordion 6
Business Cash Management
If you currently utilize Business Online Banking (Cash Management Services) with Willamette Community Bank, you will automatically be transitioned to our new online banking platform. Our new Business Online Banking system is a robust treasury management system providing an all-in-one platform.

Accessing your account:
  1. Your username to access the new online platform will be the same as your current Willamette Community Bank online login ID.
  2. You will use a temporary password upon first signing into the new platform which will be your username + last 4 digits of the TIN associated with your account. For example, if your username now is WCBOnlineBanking and your TIN ends in 1234 your username to log in would be WCBOnlineBanking and your password would be WCBOnlineBanking1234.
  3. Once you enter the appropriate information, you will be prompted to change your password and set up three security questions.
  4. The password must be at least 10 characters long with an uppercase letter, lowercase letter, a special character, and a number.
  5. During your initial log into the system, you will be prompted to authenticate your credentials via text message, phone call, or DUO app. It is recommended you select the DUO app as your Out of Band Authentication method to deliver two-factor authentication to your phone or smart device.
  6. Once you have downloaded and enabled the DUO app, access to ACH Origination and Online Wire Transfers will be available.
We are always looking for ways to make your banking experience easier. We've provided demo tools to help learn our enhanced system and manage your accounts from anywhere.
 
ACH Demos:
 
Wire Demos:
 

People’s Bank of Commerce and Willamette Community Bank have combined their organizations to provide local businesses and consumers with more choices for financial services that will enhance their lives. With a stronger overall team of employees, a greater pool of resources, and a dedicated Board of Directors, Willamette Community Bank, a division of People’s Bank, will provide you the best financial services possible to meet your personal and business needs.

In the years to come, we are committed to providing all of our communities with the same high level of service our clients have come to expect from us. We are excited that you will join us on this journey.
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